Privacy and Security Policy
At Crystal Glitter, accessible from our online store, protecting your personal data and ensuring a secure shopping environment is one of our top priorities. This Privacy and Security Policy outlines the types of personal information we collect, how we use and safeguard it, and your rights regarding your data when you visit or make a purchase from our store.
When you visit our store or place an order, we collect certain personal information necessary to fulfill your purchases and improve your shopping experience. This includes your name, billing and delivery addresses, email address (crystalglitter2026@gmail.com), phone number, and payment information. We also automatically collect technical details about your device and browsing activity, such as your IP address, browser type, time zone, and cookies stored on your device, to ensure proper site functionality and prevent fraud.
We use your personal information primarily to process and fulfill your orders, manage shipping and delivery, communicate with you regarding your purchases or support inquiries, and send promotional offers if you have opted in to receive them. We process this information based on the necessity to perform our contractual obligations with you, to comply with legal requirements, and to pursue our legitimate business interests, such as improving our products, preventing fraudulent transactions, and maintaining platform security.
To deliver our services effectively, we may share your necessary personal data with trusted third-party service providers. These include e-commerce platforms, payment gateway processors, courier and delivery partners, and analytics providers. All third-party partners are contractually required to handle your personal information securely, keep it confidential, and use it strictly for the purposes specified by Crystal Glitter in compliance with applicable UK data protection laws.
We implement robust technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. Our website utilizes Secure Sockets Layer (SSL) encryption technology to safeguard sensitive payment details during transmission, and we do not directly store your complete credit or debit card details on our servers. While no internet transmission is entirely risk-free, we continuously update our security practices to protect your data.
Under UK data protection laws, including the UK General Data Protection Regulation (UK GDPR), you have specific rights concerning your personal information. You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, request the erasure of your data under certain circumstances, or restrict the processing of your data. You may also object to direct marketing or withdraw your consent at any time.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When your data is no longer needed, we securely delete or anonymize it. We may update this Privacy and Security Policy periodically to reflect changes in our legal obligations or operational practices.
If you have any questions, concerns, or requests regarding this Privacy and Security Policy or your personal data, please contact us via email at crystalglitter2026@gmail.com. Our customer support hours are Monday to Friday, from 9:00 AM to 5:00 PM (GMT).